Privacy policy
Steps with Nutrition is committed to protecting the privacy and confidentiality of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable data protection laws.
We may collect the following types of personal information:
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Full name, contact details, and demographic information
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Health-related data (with explicit consent) for dietetic consultations
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Business and operational data for food safety assessments
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Website usage data through cookies and analytics tools
We use personal information to:
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Provide dietetic and food safety consultancy services
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Schedule appointments and manage client communications
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Conduct assessments, audits, and training
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Improve our services and website functionality
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Comply with legal and regulatory obligations
We will obtain your explicit consent before collecting any sensitive health or business-related information. You may withdraw your consent at any time by contacting us directly.
We do not sell or rent personal information. We may share data with:
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Regulatory bodies when legally required
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Service providers who assist in delivering our services (under strict confidentiality agreements)
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Collaborators or researchers (only with anonymized or consented data)
We implement appropriate technical and organizational measures to safeguard personal data against unauthorized access, alteration, or loss. This includes secure storage systems, encrypted communications, and restricted access protocols.
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Health records and consultancy reports are stored securely and disposed of responsibly when no longer needed.
You have the right to:
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Access and correct your personal information
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Request deletion or restriction of processing
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Lodge a complaint with the Information Regulator
For questions, concerns, or requests related to your personal data, please contact: Email: stepswithnutrition@gmail.com Phone: 061 468 2548 Address: 44 Canterbury Street, Westcliff, Hermanus